Shipping policy

 

Shipping Locations

Youth Skin RX currently ships within the United States only.

International shipping is not available at this time.

 

Order Processing

Orders are processed based on the shipping method selected during checkout, determined by the individual customer.

Orders placed after 12:00 PM CDT on Fridays will be processed and shipped on the following business day.  In the event that the following Monday occurs on a holiday or day the clinic is closed, we will initiate shipping the next business day.

Orders are not processed or shipped on:

  • Saturdays

  • Sundays

  • U.S. federal holidays

Please note that U.S. holiday schedules may affect fulfillment and delivery timelines.

 

Shipping Carriers

Youth Skin RX ships orders using:

  • UPS

  • USPS

Carrier selection may vary based on shipping destination, package size, and selected shipping service.

 

Shipping Delays

Delivery estimates provided at checkout are estimates only and are not guaranteed.

Youth Skin RX is not responsible for delays caused by:

  • Weather conditions

  • Carrier service interruptions

  • Natural disasters

  • High shipping volume periods

  • Events outside of our reasonable control

 

Lost or Delivered Packages

Risk of loss transfers to the customer once the shipping carrier marks the package as delivered.

If a package is lost in transit by the carrier, Youth Skin RX may, at its discretion, replace the order after confirmation and investigation with the carrier.

Youth Skin RX is not responsible for:

  • Theft after delivery

  • Packages delivered to unsecured locations

  • Delivery issues resulting from incorrect addresses entered by the customer

 

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

Youth Skin RX is not responsible for orders shipped to incorrectly entered addresses.

Additional shipping charges may apply for returned or re-shipped packages caused by address errors.

 

Shipping Questions

For shipping support, contact:

Youth Skin RX, LLC
6305 E 120th Ct Unit B, Tulsa, OK 74137]
marketing@youthskinrx.com
918-880-9669

Business Hours: 10AM CST-4PM CST (M-F)